Official Documents

Terms & Conditions 7club – Terms of Use for Malaysia's Online Entertainment Platform

These terms and conditions set out the rights and responsibilities of all parties — 7club and our members — in connection with the use of the 7club online entertainment platform. Please read them carefully before registering or using any of our services.

Effective Date: 1 January 2026
Last Updated: 1 June 2026

Key Things You Need to Know

Six key points from 7club's Terms & Conditions most relevant to members in Malaysia.

PAYMENTS
MYR Currency Only

All transactions on 7club are conducted in Malaysian Ringgit (RM / MYR). Deposits and withdrawals are processed through local Malaysian payment methods — DuitNow, Touch 'n Go eWallet, GrabPay, ShopeePay, Boost and FPX. No foreign payment methods are accepted.

BONUS
Bonus Wagering Requirements

All 7club bonuses and promotions are subject to specified wagering requirements. Bonuses cannot be withdrawn directly — they must be wagered at least the number of times stated in the relevant promotion's terms before a withdrawal is permitted.

SECURITY
Account Security Responsibilities

Members are fully responsible for keeping their 7club account password and login credentials confidential. All activity that occurs under your account is your responsibility. If you suspect unauthorised access to your account, contact the 7club support team immediately.

AMENDMENTS
Right to Amend Terms

7club reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the 7club platform following any amendment constitutes acceptance of the updated terms.

Important: By registering for or using the 7club platform, you confirm that you have read, understood and agreed to be bound by all Terms & Conditions set out below. If you do not agree with any part of these terms, please refrain from using the 7club platform.

1

Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and 7club ("Platform", "We", or "7club") regarding your use of the website 7club-vip.com and all services offered thereunder.

By completing the account registration process at 7club, clicking the "I Agree" button during registration, or by continuing to use any part of the 7club platform, you expressly and implicitly agree to be fully bound by these Terms.

These Terms should be read together with the Privacy Policy and Responsible Gaming Policy 7club, both of which form part of the overall agreement between you and 7club.

If you are unclear about any part of these Terms, you are encouraged to contact the 7club customer support team via live chat or email at support@7club-vip.com before continuing to use the platform.

2

Member Eligibility

Registration and use of the 7club platform is restricted to individuals who meet all of the following criteria:

  • Age: You must be at least 18 years of age at the time of registration. 7club reserves the right to request age verification documents at any time and may suspend an account until verification is complete.
  • Location: You must be a resident of Malaysia and access the 7club platform from within Malaysia. The use of a VPN or any other method to conceal your actual location is strictly prohibited.
  • Legal Capacity: You must have full legal capacity to enter into a binding agreement. Individuals who are legally restricted from entering into agreements are not eligible to register.
  • Non-Employee: Employees, contractors and immediate family members of 7club employees or contractors are not eligible to register as members or participate in any promotions.
  • One Account: Each individual is permitted only one active 7club account. Registering multiple accounts constitutes a breach of these Terms.

7club reserves the right to decline any registration application or close an existing account if eligibility requirements are found to have not been met, without being required to provide a reason.

3

Account & Registration

During registration, you are required to provide accurate, complete, and up-to-date information. Required details include your full name, an active Malaysian mobile number, and a secure password.

You are solely responsible for:

  • Keeping your 7club account password and login credentials confidential
  • Ensuring that no one else has access to or uses your 7club account
  • Notify 7club immediately if you suspect any unauthorised access to your account
  • Updating your personal information whenever there are any changes

7club reserves the right to require identity verification (KYC – Know Your Customer) at any time, particularly before processing withdrawals. Required documents may include a copy of your MyKad or passport. Failure to comply with KYC requests may result in account suspension or closure.

Security Reminder: 7club will never ask for your password via email, WhatsApp, or any other communication channel. Do not share your password with anyone, including 7club staff.

4

Deposits & Payments

7club accepts deposits in Malaysian Ringgit (RM) via the following local payment methods:

  • DuitNow – Instant transfers via phone number or IC number
  • Touch 'n Go eWallet – Malaysia's most popular digital wallet
  • GrabPay – In-app digital wallet via Grab
  • ShopeePay – Digital wallet within the Shopee ecosystem
  • Boost – Malaysian local digital wallet
  • FPX (Financial Process Exchange) – Internet banking including Maybank2u, CIMB Clicks, Hong Leong Connect, RHB Now, and Bank Islam Online

The minimum deposit into a 7club account is RM10 per transaction. No maximum deposit limit is set; however, deposits exceeding a certain amount may require additional verification in accordance with 7club's security procedures.

All deposits are processed automatically and credited to your 7club account within seconds of payment confirmation. 7club is not responsible for any delays caused by third-party payment service providers.

Important: You may only deposit funds from legitimate sources that belong to you. Deposits using an account or e-wallet that is not in your name are prohibited and may result in immediate account closure.

5

Withdrawals

7club members may withdraw funds to a Malaysian bank account or e-wallet registered in their own name. Withdrawals to third-party accounts are strictly prohibited.

Withdrawal conditions are as follows:

  • Minimum withdrawal amount: RM50 per transaction
  • Daily withdrawal limit: Based on the member's VIP tier – Silver members up to RM5,000 per day; Gold members up to RM10,000; Platinum members up to RM20,000; Diamond members and above up to RM50,000
  • Processing time: 5 to 15 minutes for regular members; 5 minutes or less for VIP Gold members and above
  • KYC Requirements: Identity verification may be required for first-time withdrawals or withdrawals exceeding a certain amount

7club reserves the right to suspend or decline withdrawal requests that raise reasonable suspicion of fraud, money laundering or a breach of these Terms. In such cases, 7club will notify the member concerned and may request additional supporting documents.

7club does not charge any fees for standard withdrawal transactions. However, your payment service provider may apply their own charges — please check with your bank or e-wallet provider.

6

Bonus & Promotions

7club offers a variety of bonuses and promotions from time to time to reward member loyalty. All bonuses are subject to the following conditions unless otherwise stated in the specific promotion's terms:

  • Wagering Requirement: All deposit bonuses must be wagered at least 20 times the bonus amount before any withdrawal is permitted, unless different conditions are explicitly stated in the relevant promotion.
  • Validity Period: Each bonus has a set validity period. Any bonus not used within this period will expire automatically.
  • One Bonus Per Promotion: Each promotion may only be claimed once per member, unless otherwise stated.
  • Bonus Abuse Prohibition: Using bonuses for arbitrage, gaining unfair advantage or any form of abuse is prohibited and may result in bonus cancellation and account closure.
  • Right to Amend: 7club reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice.

The 7club VIP Rewards Programme has its own terms and benefits, detailed on our VIP Rewards page. Members are encouraged to read the VIP programme terms before participating.

Tip: Before claiming any bonus, please ensure you have read and understood the applicable wagering requirements. Contact 7club's customer support team if you have any questions about a promotion's terms.

7

Betting Rules

All betting activity on the 7club platform — including Sports Betting (football, badminton, NBA, Formula 1 and more), casino games (slots, baccarat, blackjack, roulette) and lottery — is subject to the following general rules:

  • Bets may only be placed using a valid 7club account balance. No credit or loan betting is permitted.
  • Confirmed and accepted bets cannot be cancelled, amended or transferred, except through the Cash Out function available for selected matches.
  • 7club reserves the right to void bets placed on the basis of inaccurate information, system errors or in the event of extraordinary circumstances affecting the outcome of an event.
  • In the event of a dispute regarding the outcome of a bet, 7club's final decision shall be conclusive and binding.
  • Placing bets using automated software, bots or any unauthorised method is prohibited and may result in account closure.
  • For Sports Betting, if an event is postponed, cancelled, or not completed as scheduled, 7club's settlement terms for the relevant sport type will apply.

Minimum and maximum bet limits for each game and market are set within the 7club platform and are subject to change at any time. Members are responsible for checking these limits before placing any bets.

8

Responsible Gaming

7club is committed to promoting responsible gaming and the well-being of all members. We provide a range of tools to help members manage their playing activity:

  • Deposit Limit: Set daily, weekly or monthly deposit limits to keep your spending in check
  • Loss Limit: Set a maximum loss limit you are comfortable with over a specified period
  • Play Break: The option to pause play for 24 hours, 7 days, 30 days, or a duration of your choosing
  • Self-Exclusion: The option to self-exclude entirely from the 7club platform for an extended period

7club encourages members to only play with money they can afford to lose, set a clear gaming budget, and avoid playing when under emotional or financial stress.

For more information and support tools, please visit the Responsible Gaming us or call Talian Kasih 15999 for free professional support.

9

Account Closure & Suspension

7club reserves the right to suspend or close a member's account immediately and without prior notice under the following circumstances:

  • Violation of any provision of these Terms & Conditions
  • Registering multiple accounts or sharing an account with another person
  • Providing false, inaccurate or misleading information during registration or the KYC process
  • Fraud, money laundering, or any other illegal activity conducted through the 7club platform
  • Systematic abuse of bonuses or promotions
  • Use of automated software, bots or any unauthorised means to gain an unfair advantage
  • Disruptive, threatening, or abusive behaviour directed at 7club staff or other members

Members may also voluntarily close their own account at any time by contacting the 7club customer support team. If a remaining balance exists and no applicable withdrawal restrictions are in place, the funds will be returned in accordance with standard withdrawal procedures.

If an account is closed due to a breach of these Terms, 7club reserves the right to withhold any remaining balance in that account pending further investigation.

10

Disclaimer & Limitation of Liability

The 7club platform is provided "as is" without any guarantees or warranties, whether express or implied. 7club does not warrant that the platform will be available at all times without interruption, free from technical errors, or that it will fully meet your expectations at all times.

To the extent permitted by Malaysian law, 7club shall not be liable for:

  • Any financial losses incurred as a result of betting activity on the 7club platform
  • Service disruptions caused by system maintenance, technical failures or circumstances beyond 7club's control
  • Delays in deposit or withdrawal processing caused by third parties such as banks or e-wallet providers
  • Any indirect, incidental or consequential damages arising from the use of the 7club platform
  • Unauthorised access to your account resulting from your own failure to safeguard your login credentials

Important Notice: All betting activities carry financial risk. You may lose some or all of the money you wager. Please play responsibly and only use money you can afford to lose.

11

Governing Law & Jurisdiction

These Terms & Conditions are governed by and shall be interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms or the use of the 7club platform must first be referred to good-faith negotiation before any other form of resolution is pursued.

Members with complaints or disputes regarding their account, transactions, or game outcomes should contact the 7club customer support team in the first instance via:

  • Live chat on the 7club platform (available 24/7)
  • Email: support@7club-vip.com
  • WhatsApp (number available on the platform)

7club will endeavour to resolve all complaints within 7 working days. Complaints that cannot be resolved internally may be referred to the relevant alternative dispute resolution body.

12

Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, do not hesitate to reach out to the 7club team. We are here to help you understand your rights and responsibilities as a 7club member.

Email
support@7club-vip.com
Live Chat
Available 24 hours a day, 7 days a week
WhatsApp
Contact us via the 7club platform
Response Time
Less than 5 minutes (live chat)
Related Documents

FAQ – 7club Terms & Conditions

The most frequently asked questions about the 7club platform's terms of use.

No. Each individual is permitted only one active account at 7club. Registering multiple accounts is a serious violation of 7club's Terms & Conditions and may result in the immediate closure of all associated accounts, forfeiture of all balances and bonuses, and a permanent ban from re-registering in the future. If you have forgotten your existing account's password or username, please contact 7club's customer support team for account recovery assistance.

The standard wagering requirement for 7club deposit bonuses is 20 times the bonus amount received. For example, if you receive a RM100 bonus, you must place a total of RM2,000 in bets (RM100 × 20) before the bonus balance can be withdrawn. Some promotions may carry different wagering requirements — please read the relevant promotion's terms carefully. If you are unsure, contact 7club customer support before accepting any bonus.

Withdrawals at 7club are processed very quickly — typically within 5 to 15 minutes for regular members. VIP Gold members and above enjoy withdrawal processing within 5 minutes or less. However, first-time withdrawals or those exceeding a certain amount may require additional KYC verification, which can take slightly longer. Withdrawals to DuitNow and Touch 'n Go eWallet are generally the fastest. If your withdrawal takes more than 30 minutes, please contact the 7club customer support team.

The action taken depends on the nature and severity of the violation. For minor violations, 7club may issue a formal warning. For moderate violations, bonuses may be cancelled or account restrictions imposed. For serious violations such as fraud, money laundering, multiple accounts or systematic bonus abuse, the account will be closed immediately, all bonuses and funds associated with the violating activity will be forfeited, and the member may be permanently banned from re-registering. 7club also reserves the right to report illegal activity to the relevant authorities.

7club endeavours to notify members of any material changes to the Terms & Conditions via in-platform notifications or email. However, members are responsible for reviewing the Terms & Conditions periodically to stay informed of the latest version in effect. The "Last Updated" date at the top of this page indicates when these Terms were most recently revised. Continued use of the 7club platform following any amendments constitutes acceptance of the updated terms.
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